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The Polar Express 2021

December 4-5, 11-12, 18-19, 2021

The Medina Railroad Museum gets a little extra spark of Christmas magic this time of year. The annual train excursion offers delights for all ages with service to the North Pole.

Set to the sounds of the motion picture soundtrack, passengers will relive the magic of the story as they are whisked away on THE POLAR EXPRESS™. Once onboard, hot chocolate and treats are served as passengers read along with the classic children’s book, The Polar Express, by Chris Van Allsburg. Santa and his helpers greet passengers at the North Pole and then board the train, where each child is given the first gift of Christmas – a silver sleigh bell. Chefs aboard each car lead passengers in singing Christmas carols on the ride back to Medina. Families can explore the railroad museum’s exhibits and interactive model train layout and take a Christmas photo in Santa’s sleigh.

Come Hungry! We have a food vendor on site, conveniently located on our grounds, with several meal options, sides, snacks and beverages to choose from. All items purchased from our vendor may be brought onto the train. No food/beverages from outside Medina Railroad Museum’s Food Vendor is allowed.

11:20 a.m., 12:40 p.m., 2:00 p.m., 3:20 p.m., 4:40 p.m. and 6:00 p.m.

Pricing & Get Tickets

Tickets for the rides must be purchased in advance. Polar Express tickets are $54 for first class and $38 for coach. Passengers in first class receive their cocoa in a souvenir mug with whipped cream. Passengers in first class receive their cocoa in a souvenir mug with whipped cream and a chocolate train. All tickets include admission into the museum, hot cocoa, a cookie and a bell for children.  Please view our Excursion Policies prior to purchasing tickets.



First Class Seating

  • $54.00 per person
  • From ages 1yrs old and up

First Class passengers receive their own Polar Express ceramic souvenir cocoa mug, hot chocolate topped with whipped cream and a cookie. One Polar Express tote bag will be given for every 4 tickets purchased. 

*Children under 1 ride free on a lap. Everyone 1 years old and over must have a ticket.

Coach Seating

  • $38.00 per person
  • From ages 1yrs old and up

Coach Seating passengers receive hot cocoa and a cookie.

*Children under 1 ride free on a lap. Everyone 1 years old and over must have a ticket.

Important Info

Arrive 1 hour prior to your train departure time to park and to pick tickets up in the museum. We will start boarding the train 15 minutes prior to departure time and the train will leave on time. If you have not picked up your tickets 15 minutes before departure, you have forfeited your seats. Tickets are non-refundable and cannot be exchanged.

  • All tickets are held at the Medina Railroad Museum inside at the Ticket Booth and ONLY attained on the date of your scheduled event.  Tickets are NON-PRINTABLE.  
  • Tickets MUST be picked up no later than 15 minutes prior to boarding, or your seats will be forfeited. If you are late, miss your train, we CANNOT guarantee availability ON ANY FUTURE SCHEDULED TRAINS! No refunds will be given.
  • Arrive at least one hour early!  Be at the boarding area 15 min prior to your scheduled departure. 
  • TRAINS DEPART ON TIME from 530 West Avenue, Medina, New York, 14103.
  • Tickets are valid ONLY for the date/time printed on the ticket.
  • EVERYONE is required to have a ticket. When purchasing an "Adult with Child on lap" for children under 1 years old - the child will not have their own seat, and they share the ticket with the adult.    
  • Health & Safety Precautions: Face coverings are highly encouraged.  We also ask that you please practice safe social distancing where possible.
  • Event is rain, snow or shine.  Please note: the weather in your particular area may vary from those in other parts of New York/surrounding areas.  Check your local & surrounding weather updates to allow time to arrive safely and timely.
  • ONLY an official New York State announcement that forces us to cancel our event due to weather.. We will post an announcement on our Facebook Page and only then will we attempt to reschedule and/or accommodate those customers for another event.
  • No smoking on site -No parties or tours will be booked during this event.
  • All sales are final, no refunds, no exchanges.
  • No pets allowed.


  • Use the address 698 Gwinn Street Medina NY 14103 for GPS...Overflow parking area.
  • Follow Parking Signs  
  • Handicap Parking spaces (only) available in the Museum parking lot (you must have an official Handicap Tag visible)
  • Additional parking available across the street from the museum in the village municipal lot (West Ave.)


  • Please be aware that approximately every 45 minutes our train is parked over the crossing at West Avenue for about 20 minutes therefore access to the Railroad Museum lots (Handicap only) and the village municipal lot is inaccessible during those times. To prevent delays:  Use the Gwinn street address to access the overflow parking area and use of the alley on the North side of the museum driveway will give access to the other parking areas.  


Medina Railroad Museum Excursion Parking - 698 Gwinn St. Medina, NY 14103
698 Gwinn St.
Medina, NY 14103

Get Directions

Excursion Parking - 698 Gwinn St. Medina, NY 14103


If you have a large group that wants to be seated together, please make your reservation at the same time.  Please see our Groups page for discounts of groups of 25 or more. ​

Food Allergies

Cookies are made in a bakery that does use nuts, they are not gluten free or dairy free ~ If you or your child has allergies you may bring your own. Hot chocolate is Swiss Miss and is made with water.